Send Us a Message
Fill in the form below and our team will get back to you within 2 business days.
Whether you're a brand partner, investor, job seeker, or simply curious — our team in Tokyo is ready to hear from you.
Fill in the form below and our team will get back to you within 2 business days.
We welcome enquiries from premium brands looking to enter or expand in the Japanese market. Please use the contact form above, selecting "Business Partnership" as your subject, and our partnerships team will be in touch within 3–5 business days.
Our primary market is Japan, where we have operated since 1989. We leverage Japan as a strategic hub and are actively engaged in exploring expansion opportunities across key Asian markets as part of our pan-Asian growth strategy.
We recruit bilingual professionals across commerce, marketing, technology, and operations. You can submit your CV and a cover letter through the contact form (select "Career Opportunities") or reach out directly to our HR team via LinkedIn.
Otto-Sumisho was established as a joint venture between Germany's Otto Group — the world's largest mail-order enterprise — and Japan's Sumitomo Corporation. This partnership combines global commercial expertise with deep Japanese market knowledge.
Yes, we welcome enquiries from journalists and media professionals. Please select "Press / Media Enquiry" in the contact form and provide details about your publication and the nature of your story. Our communications team will respond promptly.
We aim to respond to all enquiries within 2 business days (Monday–Friday, 9:00–18:00 JST). For urgent matters, we recommend calling our main office directly during business hours.
Otto-Sumisho offers rare careers at the intersection of European commercial expertise and Japanese excellence. We look for driven, bilingual professionals who want to shape the future of direct commerce in Asia.
Explore CareersHybrid work arrangements and flexible schedules that respect your work-life balance.
Work closely with global teams from Otto Group's 123 international companies across 19 countries.
Structured growth paths, training programs, and mentorship from industry leaders in direct commerce.